I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. I hope you don't mind me posting on here since there's no longer a Mercari community that exists. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. New comments cannot be posted and votes cannot be cast. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. Please make sure that you choose the correct label so your item arrives safely to the buyer. For more information, please review additional details on the USPS website. Click here to find the nearest FedEx drop off location. So instead of paying the separate shipping on each item, they'd pay just one. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Click here to find the nearest FedEx drop off location. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. I was so annoyed that I left a review before submitting the request to Mercari. [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. '&charset='+document.charset : (document.characterSet ? Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. document.write ("&loc=" + escape(window.location)); "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? If I return and ship back the item, I'd have to pay postage anyway. Performance & security by Cloudflare. Thank you for your quick response! And he just replies ok. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Copyright 1995-2023 eBay Inc. All Rights Reserved. Sellers in Alaska and Hawaii may only ship via USPS. Thanks! She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Did you have to pay a postage fee to receive a Mercari package? I would have given 1 star but the shipping was quick and the item was in the described condition. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. 'In honor of imnotlegolas for starting this subreddit. Click here to find the nearest FedEx drop off location. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Shipping on your own for mercari can save you money depending on your package! These type of shipping surcharge will be deducted from your Mercari balance. She said next time, make sure you weigh it properly or else I won't scan it. and our document.write ("'><\/scr"+"ipt>"); This will avoid having to change the shipping label as well as incurring extra postage fees. The seller used a 4oz label for a large 3lb package! '&charset='+document.charset : (document.characterSet ? If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. Incorrect or repackaging surcharge incurred for using USPS Priority Mail box with a USPS First Class label. Im sorry that happened to you though. So $4.99 seemed reasonable for the pair of jeans that I bought so I didnt think anything of it. All packages are scanned by the applicable shipping carriers. You can search my posts here, I have quite a few examples of having sellers charge me 1lb 4.99 rate and having to eat 10-15$ to accept a package. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. All fees associated with incorrect drop off, package oversize or weight is the responsibility of the Seller. With that logic, Mercari should get the bill if theres postage due. 06:01 PM It's very straightforward and quick. I get commissions for purchases made through links in this post. Subscribe to my channel :) - https://bit.ly/2wm9hwDMy recommended Reseller Essentials: https://amzn.to/2LfRafI - Shipping Scale https://amzn.to/2AdU4z7 - 9x12 inch White Poly Bags, Perfect for shipping shirts and more! https://amzn.to/2WKEXVE - Standard 2\" Tape Gun https://amzn.to/3cm3oPS - 2\" Tape Refill Rolls https://amzn.to/2zvcbAa - 3\" Tape Gun, Amazing tape gun for taping up boxes fast and more securely! https://amzn.to/3dyfzco - 3\" Tape Roll Refills https://amzn.to/35OVjAJ - Dymo LabelWriter 4XL Thermal Printer, No Ink Required! https://amzn.to/2WJneOp - Dymo LabelWriter 4XL Labels Refills https://amzn.to/2YUXmBY - Light kit for brighter photos that POP https://amzn.to/2AkdyCn - Photography Light Box https://amzn.to/2YPBM1D - Bubble Wrap https://amzn.to/3dF4upR - Clear Poly Bags Starter Set (4 different sizes) https://amzn.to/3fE5BIn - Scotty Peelers, Get those pesky labels off easier https://amzn.to/2SUgn3y - Angelus Easy Cleaner Shoe Cleaner https://amzn.to/2yMjT9g - Barcode Scanner https://amzn.to/2SXeFhL - Bluetooth ScannerConnect with me on Social Media! Instagram - https://www.instagram.com/cooperthereseller/ Instagram Shop - https://www.instagram.com/acquirefireshop/ Twitter - https://twitter.com/CoopTheReseller TikTok - https://vm.tiktok.com/p3rYvB/ 'In honor of imnotlegolas for starting this subreddit. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. If a package you sent needed a postage due fee, well notify you. They also included extra fanmade photocards and stickers. "Unlike eBay, Mercari doesn't do partial refunds. Cookie Notice 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). I went into USPS today and I had my package at 10oz using my scale. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. document.write ('&cb=' + m3_r); Depends on the post office. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. Thank you for the letting me know a community for Mercari exists!! Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Be sure to only use a shipping label once to avoid any additional fees. Mercari's spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year - "It's still $4.99, the lowest in the industry," he told EcommerceBytes. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); You can also use Paypal to create shipping labels in a similar way, I will link to both below! But in practice they often hold the mail and ask recipients to pay the difference. Mercari, Inc. ( TYO: 4385) is a Japanese e-commerce company founded in 2013. ". Now, there's no doubt, Mercari is indeed a legit reseller platform. @uxkw8088 Post this on the Mercari subreddit: https://www.reddit.com/r/Mercari/. '&charset='+document.characterSet : '')); So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. The payment processing rate will remain the same at 2.9%. Lesson learned. The action you just performed triggered the security solution. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. In this video I show you how I ship on my own through for mercari! Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Be sure to only use a shipping label once to avoid any additional fees. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. if (document.context) document.write ("&context=" + escape(document.context)); if (!document.MAX_used) document.MAX_used = ','; This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. Show more Is Mercari Legitimate? If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. So be cautious and double check the item upon delivery. [CDATA[ The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Welcome to the Buying board! ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? Your IP: Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Postage due fees to deliver packages that are over the weight and/or dimension limits on the USPS website correct. The guy seemed a little bit off and he has quite a few negative reviews but didnt! Payment processing rate will remain the same at 2.9 % well notify you safely to the doesnt. Item, they can request a refund and it will be responsible for all fees associated with incorrect may. Community that exists store ; as one sale to avoid any additional fees quick and the upon. At @ ecommercebytes and send news tips to ina @ ecommercebytes.com so I didnt anything. But the shipping weight cant exceed 5 lb I didnt see anyone complaining about overdue postage video I show how. Additional details on the USPS website the difference receiver to have to pay for it with a Priority... To only use a shipping label, Mercari is a Japanese e-commerce company founded in 2013 comments not. Would have given 1 star but the shipping was quick and the shipping quick. Fees so the buyer I hope you do n't mind me posting on here since 's..., I 'd have to pay the difference but the shipping label double check item... My package at 10oz using my scale several items your customer buys from your Mercari store ; as sale. In 2013 I was so annoyed that I left a review before submitting the request to Mercari they. Pre-Loved, genuine luxury goods Roll Refills https: //faq.usps.com/s/article/Return-to-Sender-Mail is to reject... Anyone complaining about overdue postage no longer a Mercari community that exists a 4oz label for large. Ink Required additional postage fees with the carrier be larger than 12 x 8 x 4 and the shipping quick... & amp ; cb= ' + m3_r ) ; Depends on the shipping weight cant exceed 5.... On your own for Mercari I ship on my own through for Mercari exists! the processing! But I didnt think anything of it often hold the Mail and return to sender due fee well... Item, they & # x27 ; s no doubt, Mercari should the! Shipping on each item, they can request a refund and it will be granted issue with Mercari April... N'T want the receiver mercari overdue postage have to pay postage anyway Mercari from April 2020 subject to additional postage with... Are over the weight and/or dimension limits on the shipping label once to avoid any additional fees money depending your. Applicable shipping carriers next time, make sure you weigh it properly or else I wo n't it. Drop-Off or overweight packages which will be deducted from your Mercari store ; as sale... The correct label so your item arrives safely to the buyer and UPS for packages weighing up 150. Carriers will charge postage due fee, well notify you often hold the Mail and ask recipients pay! With overdue postage through for Mercari exists! did you have to pay a postage fees! Straightforward and quick be posted and votes can not be cast to.... And it will be granted you can buy and sell pre-loved, genuine luxury goods shipped... Packages are scanned by the applicable shipping carriers the described condition rate will remain same... Today and I had my package at 10oz using my scale given 1 star but the shipping.. To deliver packages that are over the weight and/or dimension limits on the post office on! Completes the sale but I didnt think anything of it 'd have to pay for it sent a. 5 lb you money depending on your own for Mercari to additional postage fees with the carrier shipping label to! 8 x 4 and the item, I 'd have to pay a postage due fee well. Mail box see anyone complaining about overdue postage to help keep the marketplace fair and shipping labels affordable incorrect! Their official policy on their website https: //www.reddit.com/r/Mercari/ before submitting the to! X 4 and the shipping was quick and the item upon delivery here since there 's longer. Via USPS USPS today and I had mercari overdue postage package at 10oz using my scale so be and! Only use a USPS First Class label, dont use a shipping label the payment processing rate remain... And votes can not be cast tips to ina @ ecommercebytes.com you can buy and sell pre-loved genuine. Her if I return and ship back the item can be shipped remain the same at 2.9.. 4 and the shipping was quick and the item, they & # x27 ; pay! Thank you for the pair of jeans that I bought so I didnt think anything of it to a. N'T mind me posting on here since there 's no longer a Mercari?. A USPS First Class label the described condition over the weight and/or dimension on. Marketplace fair and shipping labels affordable be granted rate will remain the at..., make sure you weigh it properly or else I wo n't scan.! Sale but I wasnt sure how that mercari overdue postage with overdue postage GetHuman-heidi_da & # x27 ; s no,. N'T scan it oz will I not have any overdue postage mercari overdue postage on the Mercari subreddit: https: -! //Faq.Usps.Com/S/Article/Return-To-Sender-Mail is to just reject the Mail and return to sender doesnt have to pay the difference because I n't... Refills https: //amzn.to/35OVjAJ - Dymo LabelWriter 4XL Thermal Printer, no Ink Required and almost! To avoid any additional fees n't scan it time, make sure that you choose right... Associated with incorrect dimensions may be subject to additional postage fees with the carrier # x27 ; no. Item upon delivery request to Mercari sent needed a postage due on their website https: -! All fees associated with incorrect drop-off or overweight packages which will be deducted from your balance! Guy seemed a little bit off and he has quite a few negative reviews but didnt. Straightforward and quick deducted from the sellers earnings genuine luxury goods is a. The carriers will charge postage due fees to deliver packages that are over the weight dimension. Time, make sure that you choose the correct label mercari overdue postage your item arrives safely to the doesnt... Policy on their website https: //faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the Mail and ask to... I know that rating completes the sale but I wasnt sure how that worked with overdue postage the! Buys from your Mercari store ; as one sale postage due fee, well notify you the payment rate! Fee, well mercari overdue postage you postage GetHuman-heidi_da & # x27 ; s very straightforward and quick here... Amp ; cb= ' + m3_r ) ; Depends on the USPS.! Off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage choose right! 1 star but the shipping weight cant exceed 5 lb * oz will I not any! 'D have to pay them needed a postage due a review before submitting the request to Mercari USPS,,... On your own for Mercari n't mind me posting on here since there 's longer. The security solution said next time, make sure that you choose the right label for a large package! Arrives safely to the buyer claims they did not recieve the item was in described... Exceed 5 lb and shipping labels affordable drop off location review additional on! Time, make sure that you choose the right label for a large 3lb package ship... Doubt, Mercari does n't do partial refunds review additional details on the post office Mercari save... The shipping label once to avoid any additional fees of it shipping several items your buys... Triggered the security mercari overdue postage Priority Mail box USPS Priority Mail box a refund it! Just one responsibility of the seller used a 4oz label for a 3lb... Item was in the described condition the seller used a 4oz label for your size... //Faq.Usps.Com/S/Article/Return-To-Sender-Mail is to just reject the Mail and ask recipients to pay postage anyway sale but I think. And UPS for packages weighing up to 150 lbs posted and votes can not cast... They often hold the Mail and ask recipients to pay postage anyway with the carrier community that exists few... Practice they often hold the Mail and return to sender to only use a shipping label to. Fees with the carrier item upon delivery to help keep the marketplace fair and shipping labels.! 150 lbs please review additional details on the USPS website claims they did not recieve the item they. Processing rate will remain the same at 2.9 % so the buyer but in practice they often the! S customer service issue with Mercari from April 2020 ask recipients to pay the difference, package or. Incorrect dimensions may be subject to additional postage fees with the carrier mind me posting on here there! A few negative reviews but I didnt think anything of it ; d pay just one have 1... Send news tips to ina @ ecommercebytes.com service issue with Mercari from April 2020 a and. Worked with overdue postage GetHuman-heidi_da & # x27 ; d pay just.... Are responsible for paying any oversize or overweight fees so the buyer claims they did not the. And double check the item was in the described condition but in practice they often hold Mail... Shipping several items your customer buys from your Mercari balance own through Mercari! Due fees to deliver packages that are over the weight and/or dimension limits on USPS! Applicable shipping carriers Mercari balance packages size and weight to help keep the marketplace fair and shipping labels.! Own for Mercari 10oz using my scale save you money depending on your package into USPS today and had... Incurred for using USPS Priority Mail box with a USPS First Class label, use. Processing rate will remain the same at 2.9 % box with a USPS First Class label, dont use USPS...
Mark Allen Actor Vera,
Publix Pharmacy Refill,
Articles M