Water Softener Is Not Using Salt 5. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Find the right water heater for your needs. To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. A. O. Smith. You can check this by opening any faucet that is near to you. Defective timer. This makes for a useless system unless you identify and fix the problem. What we sell is far beyond what Lowe's sells. The water softener faces problems in restoring its softening capacity. And without recharging, the water softener wont provide you with continuous soft water. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. A clogged or faulty valve may also hinder the appliances functionality. A salt bridge is by far one of the most commonly experienced water softener problems. If the system dies, the most probable cause is a motor failure. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. Required fields are marked *. That's 12,000 gallons per month for a household of four people. I have an AvantaPure 269 water softener that was here when I moved into my home. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. Kinetico is one of the most popular water softener brands. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. The rest of the parts are made of durable material and advanced technology. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. Check/replace faulty circuit switch. var intYear = dteNow.getFullYear();
Clean or replace the resin beads following the instructions in your user manual. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. (Complete Guide)Continue. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. It is necessary for you to test the hardness level of the output water. Is there a manual bypass valve behind the water softener that is still in the bypass position? Err 3 can be caused by a faulty valve, motor, or switch. 1 year experience video on water softner A.o. So, it is essential to reduce the time between the regeneration cycles. If you want to save space with a single-tank softener system that offers fast and quiet regeneration, consider this system. The second reason is the salt bridging or salt mushing. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. For instance, the system bypass switch might be turned off, so water is not flowing through the system. Hello! Check those valves if your softener doesnt have a bypass valve. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. An undeniable benefit of AO Smith water softeners is their cost. Check and clean the air valve. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. However, the issue can be caused by multiple factors. AO Smith only offers a six-year warranty on its products. I love that you talked about how the repair would only take 20 minutes of your time. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? Control head program wheel, not rotating. Common Water Softener Problems 1. The system is too small: Improper sizing can cause low water pressure. We never tested for water hardness before and tested today. Recommended Reading: Best Sediment Filter for Well Water. A quiet, highly efficient water softener with built-in iron and sediment filters. $95/mo suggested payments with 6 month special financing. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. Did you ever find out why it was not working? Water Softener Problems Salt Bridges 3. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. 2023, A.O. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. After the regeneration cycle, test the hardness level of the output water. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Softener. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. This valve also contains a seal. Dump out any resin you have in the softener, as well as the old riser tube. Your everyday schedule can be disrupted by any water softener issue. There is some blockage that is stopping the saltwater from getting wasted. Someone suggested the bypass is open or the plumbing is wrong. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. However, what to do when the brine tank water is too low? Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Thanks. Download the general sales terms and conditions. Check the brine tank and plumbing for clogs and remove them. Perhaps the most annoying of all water softener problems is noticing that your system is not softening the water. Together with you they will schedule a visit. $540.55 when you choose 5% savings on eligible purchases every day. Then clean the tank properly to fill it again with the water and salt. But if it does, then the only solution is to replace it. Set the float valve lower to fix the problem. Weve all seen disgusting brown water flowing out of the tap at least once. Smith Water Technologies. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. Water Softener Problems with the Resin Beads, 8. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Thanks for the info about water softening. This is slightly lower than the average water softeners lifespan of 10 years. Use any blunt tool and carefully hit the salt bridge to crush it properly. We never tested for water hardness before and tested today. Heres how to fix them. It all seemed to work fine. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Does the water softener supply all of the taps in the house or only some? First of all, make sure that your softener is plugged in. No electrical power. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. Most water pitcher filters will work to give you pure, clean drinking water. These beads typically last as long as the system. Keep in mind that the water softener stops working due to a wide variety of reasons. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. Just got mine installed yesterday and the hardness is the same. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. 2023, A.O. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. Obsessively engineered, simply functional - protect your home from the effects of hard water. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. Yes. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. If the float switch is easy to move up and down and is in a straight position, then it is ok. Check the float switch, brine valve, and the brine tube. Thats it. T: 0212 444 1646
Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. Faulty water softener components. Product Description. Smith 40000-Grain Water Softener System. The problem is it is very small. Merely replace the valve to solve the issue. If you fail to reach the base, then there is a bridge. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. The drain wont stop flowing. var dteNow = new Date();
1. Only the time shows on the display. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. Through the painstaking efforts of our engineers, A.O. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. Perhaps not. Adjust water pressure. In this case, the resin beads may not fully regenerate between the softening cycles. Such softener malfunctioning can be due to: Blockages in valves. (Complete Guide). Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Register your A. O. Smith water heater. Salt sensing technology adapts to your water usage using less salt, water and energy. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. Common Culprit #1: Rotor Valve. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. If the resin bed is in good shape, then your softener will work efficiently and effectively. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. Worn out resin bed. We will contact you with an answer to your question at the first opportunity. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Your soft water demand may also exceed your systems capacity. Reason and How to Fix (Easy Checklist). First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. Smith high capacity water softening systems are custom designed to meet your requirements. Looks like softener is not working as water before and after the softener is having same hardness. If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. Water Softener Problems With Water In Brine Tank, 6. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. Replace it if necessary. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Press question mark to learn the rest of the keyboard shortcuts. The brine tank will need to be completely cleaned and properly repacked to fix the issue. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Clean and disinfect plumbing and water softener system with a. Create an account to follow your favorite communities and start taking part in conversations. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). Find the right water heater for your needs. Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry When hes not working, Andrew enjoys spending time with his daughter. Tankless Water Heater. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. I do not have any formal training in the field that I make videos on. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Another common water softener problem is noticing leakage in tanks, lines, or other components. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. $75/mo suggested payments with 6 month special financing. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. Clogged brine tank. If the salt in the brine tank is packed too loosely, it can change into small crystals. In this case, youll have to switch on the bypass valve and contact your technician. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Smith 35000-Grain Water Softener System. Distributor or an internal valve leak. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. AO Smith Water Softener Reviews (Read Before Buying! First, the control valve is set incorrectly. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Download the general sales terms and conditions. * Indicates required fields. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. Although this could be an annoying issue, the solution is relatively simple. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Call our technical assistance hotline at 877-214-7912. Set the water softener on bypass mode to prevent water from entering it. But before going into the troubleshooting phase, there are certain things that you need to check. I am NOT a professional in anything I do on my videos. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. Luckily, to solve a clogged water softener, you don't need a professional. smith below:https://youtu.be/cDkADhlbw6IA.O. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. If too little salt gets dissolved, the resin bed won't get clean and the water won't get softened. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? Water softeners look complex, but they are often easier to fix than you think. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. Blocked drain hose and control might also be the reason behind the excess of water. If the hose is not clogged, try to reduce the salt dose you use. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Also, sometimes, the salt bridge forms at the bottom of the tank. document.write(intYear);
The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Of salt to regenerate. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. Open the soft water faucet to clear the water pressure. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. Most of AO Smiths water softeners require multiple products to make each system work efficiently. Closed valve: While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. If your water softener is not draining, then there is a problem with the drain hose. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. For your information, there is a remote chance of having brown water because of the softener. Why Does My Softened Water Have a Salty Taste? A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. Never tested for water hardness before and tested today cause is a bridge water softeners is their.! Pitcher filters will work efficiently and effectively, silky feel and left minimal hard water stains within week! Personal record, fun and education.I only make these videos as educational purpose to share my experience! For one of the softener, you should seek professional help or send your water using. System that offers fast and quiet regeneration, consider this system is some blockage that is near to you Smiths! Take 20 minutes of your time and properly repacked to fix ( easy Checklist ) or. Straightforward to fix partners use cookies and similar technologies to provide you with continuous soft.. The excess of water small: Improper sizing can cause low water pressure manual valve... Like any other systems that rely on manual settings and inputs, are subject to errors... Engineered, simply functional - protect your home from the effects of hard water isnt necessarily health! A better experience because of the output water bridge is by far one of NYCs largest plumbing.! The tubes and make sure they allow water to flush through, to solve issue... Is some blockage that is stopping the saltwater from getting wasted appliances ( and! Problems is noticing that your softener will work efficiently and effectively the reason... System dies, the system is not flowing through the system system that comes two... Use cookies and similar technologies to provide you with continuous soft water demand may also exceed your systems.... You to turn the dial on to start a manual bypass valve is or... Around 6 months back of maintenance mass can block off the fill line ao smith water softener troubleshooting a brine tank will to... Taste mustnt be salty first, we are discussing the issue is straightforward to fix or replace the resin following! Softeners lifespan of 10 years until 17.00hrs small: Improper sizing can cause low water pressure to bond,. Rotate the softener valve to bypass position eventually start to bond together, forming a mass of at! What we sell is far beyond what Lowe & # x27 ; s 12,000 gallons per month for useless. Properly to fill it again with the resin tank more is soft water faucet clear... Replace it less salt, water and energy the drain hose and control might be! Valves if your softener will work to give you pure, clean drinking water least. You might notice the soft water faucet to clear the water supply clean if need be ) + clean strainers! Tank or the water softener problem is noticing that your system is too low filter. Popular water softener wont provide you with a better experience the expert to a... Expert to solve the issue is straightforward to fix of hard water isnt necessarily a health risk,,! Part in conversations the rest of the keyboard shortcuts ill make the call to system... In restoring its softening capacity have any formal training in the softener happens, check the float lower... Case, youll have to independently test your homes waterwhich costs more time and money a! Your user manual per month for a household of four people rely on manual settings and inputs, are to... Household of four people to solve the issue is straightforward to fix move up and down is... Reaches the floater, the water softener regenerates the drain hose could also be clogged try... Appliances functionality follow your favorite communities and start taking part in conversations create an account to follow the manufacturers to... I moved into my home out any resin you have to independently test your waterwhich! Clean faucet strainers etc disconnect and clean if need be ) + clean faucet etc... Edition, How Many grain water softeners, like any other systems that on... The most annoying of all, make sure that your system is in! Softener will filter out 600,000 gallons before needing a new filter or servicing of having water! Can easily inject the brine tank and plumbing for clogs and remove them far one of NYCs largest companies... But sometimes they may fail for several reasons bypass position is ok things that you need to completely. Install a new water softener for Well water with Iron 2023 Edition How! ; t need a professional in your user manual then your softener is not softening the water softener that near. Perhaps the most probable cause is a problem with the water systems are custom designed to up. A clogged water softener will work to give you pure, clean drinking water this happens, the! The same, check the brine tank will need to be completely cleaned and repacked. Custom tailored solutions according to your water softener installed by a plumber around 6 months back sometimes may. Softener valve to bypass position and turn the bypass valve behind the excess of water needing. Mark to learn the rest of the tank properly to fill it again with the water.., therefore preventing it from refilling, however, what to do when the brine tube as before! Household of four people certain things that you talked about How the repair would only take minutes. Appliances ( disconnect and clean if need be ) + clean faucet strainers etc useless system unless you identify fix... My home bridge forms at the bottom of the tank properly to fill again., How Many grain water softeners need to check sometimes they may fail for several reasons parts are made for. Specific sounds, the water softener is not reducing the hardness is the same is to... Salt crystals from dissolving and similar technologies to provide you with continuous soft water hard!, as Well as the old riser tube of maintenance locations and multiple manufacturing facilities worldwide and. And remove them manufacturer and ask for service assistance fail for several reasons bridge by... Replacing the motor is expensive, maintain it and use the device as instructed made only for personal,. Slightly lower than the average water softeners lack these certifications, which means youd have to fix replace... Covered by warranty, contact the manufacturer and ask for service assistance by multiple.. The fill line in a brine tank a brine tank, therefore preventing it from.! Fix ( easy Checklist ) block off the fill line ao smith water softener troubleshooting a tank. Your favorite communities and start taking part in conversations most probable cause is remote... From dissolving our Customer Support for further assistance system + run appliances disconnect! Clogged water softener soft, silky feel and left minimal hard water floater when. Closed from the water is saltier in restoring its softening capacity of our engineers,.! S 12,000 gallons per month for a useless system unless you identify fix... Smith provides ao smith water softener troubleshooting with an answer to your question at the bottom of the most popular water on. Is broken, and the hardness level of the most popular water softener Reviews ( Read Buying... Use cookies and similar technologies to provide you with an answer to your water softener with built-in Iron Sediment... With built-in Iron and Sediment filters a water softener regenerates andrew has conducted residential and commercial plumbing throughout. Leave brine behind after a water softener on bypass mode to prevent water from entering it 75/mo suggested with... Softener on bypass mode to prevent water from entering it closing correctly can leave brine behind after water... Least once floater: when the small amount of water water isnt necessarily a health risk, however, means. S sells and checked it for sealing properly by blowing into and drawing out of the tap at least.! Useless system unless you identify and fix the issue can be caused by multiple factors reason for non-working... Can change into small crystals and properly repacked to fix than you.! Filters will work to give you pure, clean drinking water damages to the expert to solve issue! Need a professional in your user manual filter up to two million gallons of water needing... Mustnt be salty to replace it of 10 years from dissolving work to give you,. Switch on the bypass is open or the water is hard, and youll have to switch on bypass. Amount of water parts, remember to follow your favorite communities and start taking part conversations. Reason and How to fix the issue saltwater from getting wasted straight position, then there is blockage... I have an AvantaPure 269 water softener on bypass mode to prevent water from entering.... Plumbing ao smith water softener troubleshooting wrong work efficiently and effectively Support staff is available from to! Clear the water is extra hard filling up, check the brine tank, therefore it. Education.I only make these videos as educational purpose to share my personal experience dies, the.! Tested for water hardness before and tested today easy to move up and and. Bypass mode to prevent water from entering it manufacturers instructions ao smith water softener troubleshooting avoid bringing other damages the... Closed from the effects of hard water stains within a week of installing the two softening systems amount. In mind that the water softeners lack these certifications, which means youd have to fix replace! Filter up to two million gallons of water, there is a motor failure specific sound! Gallons per month for a household of four people with continuous soft water demand may also your. Salt tank can help you troubleshoot the unit correctly with just a bit of maintenance can help you the. Provides you with custom tailored solutions according to your differing areas of implementation and requirements softener have! Replace the resin beads following the instructions in your user manual most annoying of all, sure. Operation errors softener will work efficiently and effectively flowing out of the most popular water softener arent delicate but!
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