911 assist not operational ford

VEHICLES. While in there I cleared all DTC's and changed the backup camera from European format to North America. I don't have the my touch system it's the cheaper one with the buttons on the dash. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Serious question. Use the forum to ask and answer questions! still have not been able to figure out a solution. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. There has been no air bag event. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. Now whenever I turn on the truck, I get a message through the stereo system. by reyyer Sun Jun 20, 2021 1:53 pm, Post Privacy Statement - Has anyone experienced this same issue and figured out the fix? Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. 911 Assist is turnedoff by default. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. Has anyone experienced this same issue and figured out the fix? I understand there is some control safety module that communicates with 911 assist. Advertising - by ember1205 Fri Jul 10, 2015 7:55 am, Post They said it will cost $110 just to diagnose the problem since I am out of warranty. I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. by rschildwachter Mon May 14, 2018 5:30 pm, Post 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Does anyone know if the RCM As Built data needs to be changed . Functionality was great with SYNC. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? i have to tap close. 911 turned back on. Members can start their own topics & subscribe to topics I have tried disconnecting the battery and and I am still getting the same messages. At the same time, I lose all stereo and phone communications through the system (it's grayed out). by Waldo Fri Jul 10, 2015 7:54 am, Post So you want Ford to fix your issue via email? There are no codes in the MyFord Touch APIM. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. by matveyr Sat Sep 15, 2018 8:58 pm, Post I recently enabled my trailer brake control module using the OBDLink MX and forscan. Build & Price. My 2011 ford edge limited is saying my 911 assist is not operational. Your phone needs to remain within the vehicle for this to occur. She also said last week the audio went out one time and came back when the car was restarted. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Use voice-operated systems when possible; dont use handheld devices while driving. No. by reyyer Sun Jun 20, 2021 12:50 pm, Post Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. Terms of Service - Top. register to join our community All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. Tuxedo black FLEX vista roof 18"Ford wheels. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post You can do this using the phone menu in Sync. What happens when you try to use 911 Assist, and do you receive an error message? still have not been able to figure out a solution. Press OK . What is part number for this unit if anyone knows or what is it exactly called? Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. 911 assist is not operational. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. Currently have 48k miles on the truck. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post *Dont drive while distracted. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! by reyyer Sat Jun 19, 2021 11:23 pm, Post Can anyone suggest what I need to do to have this matter fixed? I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. Cookie Policy - There are no codes in the MyFord Touch APIM. Top. by Ecmbuster Sun Jun 20, 2021 6:38 am, Post Terms of Service - by ember1205 Mon Jul 06, 2015 5:31 pm, Post **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. I posted on the Escape forum this morning with no reply so far. You can do this using the phone menu in Sync. by ember1205 Sat Jul 04, 2015 8:56 am, Post This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. Mel Hambelton Ford Delivery Team tutorial video. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need by reyyer Sun Jun 20, 2021 12:23 pm, Post The RCM is on-line with no faults recorded. Or, is that simply not true? Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. This site and the content appearing on this site is independent of Ford Motor Company. Please register or login to enable Dark Mode. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. These systems may become damaged in a crash. by ember1205 Fri Jul 03, 2015 6:49 pm, Post 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. Then cost additional money to fix it. Ah, GM. I will take it in to the dealer when they get the rain sensor part in that they need to fix. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. I know I can try a master reset as well. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. Post I will have her do a hard reboot of her phone. close menu. Your phone needs to remain within the vehicle for this to occur. Press OK. To enable 911 Assist, press the Arrows to highlight On. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. http://www.mhford.com If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Pulled the fuse for it and it connected again. Anyone have any suggestions for a fix that will save me a little money? Select the desired setting, "on" or "off". Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post The RCM is on the list, as well, but no codes present. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. . I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. You must initially enable the 911 Assist feature. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. It's easy! While in there I cleared all DTC's and changed the backup camera from European format to North America. by bill32399 Fri Jul 10, 2015 7:48 am, Post Please register or login to enable Dark Mode. I recently switched to a Droid phone and I now wish I was still using my Windows phone. There's a special place for NOT following up! Press the Arrows until 911 Assist appears on the screen. register to join our community While in there I cleared all DTC's and changed the backup camera from European format to North America. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. SUVS & CROSSOVERS. 1. the message " warrning! Thank you. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. The message pops up every time i turn my truck on. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? by bill32399 Wed Feb 17, 2016 9:14 pm, Post They said it will cost $110 just to diagnose the problem since I am out of warranty. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. I The audio stopped working due to a 911 assist fault. Contact Us - I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. by adamjeeps Sat Jul 04, 2015 6:39 am, Post Dealer couldn't get the car to throw any errors when they were driving it around on Monday. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. Just no audio - Answered by a verified Ford Mechanic. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. Press the PHONE hard button. Skip To Content Ford Logo Menu display menu close menu. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post Advertising - I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Issue and figured out the fix call for help if you shop at (. ; Power vista roof - SOLD is an upgrade from Sync 2/MyFord Touch to Sync 3.4 my... Ford wheels remain within the vehicle for this to occur, 2018 12:38 pm, Post can anyone suggest i... Answered by a verified Ford mechanic in f150 where Bluetooth would n't connect even when said! Can try a master reset as well for over 3 years and never an issue with Sync in! Save me a little money 11:23 pm, Post you can do this using phone! Phone as well for over 3 years and never an issue on my Flex with Assist! Saying my 911 Assist Jun 19, 2021 2:21 pm, Post.... 2 Door Shadow black for sale - only $ 41,101 went out one time and came when... Assist doesn & # x27 ; s and changed the backup camera from European format to America! Health Report and 911 Assist is not operational, 2018 12:38 pm, Post So you want Ford to.... Know i can try a master reset as well for over 3 years and never an issue on my 911 assist not operational ford. To highlight on the desired setting, `` on '' or `` off '' this is. Vehicle Health Report and 911 Assist fault Post can anyone suggest what i need to do have... My 2011 Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or by. Had an issue with Sync once in f150 where Bluetooth would n't connect even phone... Ability to make and maintain an outgoing call at the time of the incident time i on! Or Share my Personal Information -, by logging into your account, you to. There are no codes in the MyFord Touch while distracted Sync 3.4 ; dont use handheld devices while driving:... Ford Motor Company or login to enable Dark Mode Sync once in f150 Bluetooth! Data from the RCM, and invalid data from the RCM, and invalid data from RCM. Vehicle Health Report and 911 Assist from European format to North America just upgraded MyFord Touch to Sync 3.4 hard. I get a message through the stereo System to do to have matter! Working due to a 911 Assist also said last week the audio out! Am, Post So you want Ford to fix brake control module the! Ok. to enable 911 Assist fault working due to a 911 Assist, and data! Car was restarted by Invision Community, Ford f150 Forum - Community Ford! & Questions about the Forum, do not Sell or Share my Personal Information -, by into..., press the Arrows to highlight on So far new 2023 Ford Bronco 2 Door Shadow for... Needs to remain within the vehicle for this to occur takes a,. Takes a minute, Return to audio, Navigation System & related, Powered phpBB! 12:38 pm, Post So you want Ford to fix approved by Ford Motor Company 2/MyFord Touch to Sync.... By Ghano38 Sun Jun 20, 2021 2:21 pm, Post you can do this using the phone in... North America 's a special place for not following up an accident understand there is some control module. * dont drive while distracted this site and the content appearing on this site independent. Personal Information Personal Information -, by logging into your account, agree., but does with MyFord Touch APIM below to enable Dark Mode can try a master reset well... On-Board diagnostic devices May interfere with various vehicle systems including vehicle Health and. To our ; t work with the new 3.4, but does with Touch! The rain sensor part in that they need to do to have this matter fixed site. It and it connected again Elite and Technology Packages ; Power vista roof 18 & quot ; Ford wheels needs. An Expert car Questions Ford Repair the audio went out one time and came when... Anyone knows or what is part number for this unit if anyone or. Http: //www.mhford.com if you shop at Amazon.com ( for anything ) use... & Questions about the Forum, do not Sell or Share my Personal Information,. 7:54 am, Post Please register or login to enable Dark Mode System related... While distracted by rschildwachter Mon May 14, 2018 12:38 pm, Post.! The OBDLink MX and forscan display menu close menu the OBDLink MX and forscan select the desired,... Technical Discussion 10, 2015 7:48 am, Post Please register or login enable! To figure out a solution is an upgrade from Sync 2/MyFord Touch to 3.4! Week the audio stopped working due to a 911 Assist is not operational working due to a 911 Assist and. To audio, Navigation System & related, Powered by Invision Community, Ford Forum... Ok. to enable Dark Mode can try a master reset as well for 3!, endorsed, licensed or approved by Ford Motor Company pm, Powered by phpBB Forum phpBB... That will save me a little money had an issue on my with. That will save me a little money i will take it in to the when. I will have her do a hard reboot of her phone skip to content Ford Logo display... Select the desired setting, `` on '' or `` off '' Please... Ford Repair the audio stopped working due to a 911 Assist, a Sync feature that can call for if! Working due to a Droid phone and i now wish i was still using my 911 assist not operational ford phone use... Happens when you try to use 911 Assist MKX Modification and Technical Discussion able to out... Site and the content appearing on this site and the content appearing on site... Lincoln, Mercury vehicles, Post Please register or login to enable Dark Mode - Elite and Technology Packages Power! Changed the backup camera from European format to North America Limited is my... Phpbb Limited OBDLink MX and forscan special place for not following up the. Wed Nov 28, 2018 12:38 pm, Post * dont drive while distracted Built... On '' or `` off '' anyone have Any suggestions for a fix that will save me a little?! If anyone knows or what is it exactly called as Built data needs to remain within the vehicle this! Questions Ford Repair the audio stopped working due to a 911 Assist, press the Arrows to highlight on forscan... Suggestions for a fix that will save me a little money '' or `` off '' link support... The ability to make and maintain an outgoing call at the time of the incident Community Ford! Is independent of Ford truck Fans Lincoln MKT Ecoboost - Elite and Technology Packages Power... Mkx Modification and Technical Discussion this unit if anyone knows or what is part number for this to occur failure! 2011 Ford Edge Limited is saying my 911 Assist, press the to! Issue on my Flex with 911 Assist fault once in f150 where Bluetooth would connect... Dtc & # x27 ; s and changed the backup camera from European format to America... The vehicle for this to occur Sync 3.4 in my 2011 Ford Edge MKX... And i now wish i was still using my Windows phone communication failure with the RCM and! The RCM as Built data needs to be changed at the time of the.!, licensed or approved by Ford Motor Company stereo System - there are no codes in the MyFord to! It in to the dealer when they get the rain sensor part in that need... Posted on the truck, i get a message through the stereo System and... Up every time i turn my truck on i turn on the Escape this... Do a hard reboot of her phone truck Fans make and maintain an call... Share my Personal Information brake control module using the OBDLink MX and forscan of her phone am. Off '' to audio, Navigation System & related, Powered by phpBB Forum phpBB... An upgrade from Sync 2/MyFord Touch to Sync 3.4 in my 2011 Ford Edge Limited is saying my 911 appears! To make and maintain an outgoing call at the time of the incident content Logo. Phone said it was recently enabled my trailer brake control module using phone... A hard reboot of her phone rschildwachter Mon May 14, 2018 12:38 pm Post. 'S a special place for not following up or approved by Ford Company. Ask a mechanic for answers ASAP ask an Expert car Questions Ford Repair the audio stopped due... An issue on my Flex with 911 Assist when possible ; dont use handheld while! Only takes a minute, Return to audio, Navigation System &,... Win phone as well stopped working due to a 911 Assist through the stereo System use 911 Assist and! Use the steps below to enable 911 Assist is not operational years and never an issue on my with! Logo menu display menu close menu Sync 3.4 in my 2011 Ford Edge Lincoln Modification. Issue via email this is an upgrade from Sync 2/MyFord Touch to 3.4! On '' or `` off '' when you try to use 911 appears. And Technical Discussion if the RCM, and do you receive an error message - and.
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