For more information about this, please refer to Plus, your booking includes previous seat assignment and a checked-in luggage up to 25KG per passenger. Vueling has teamed up with Dohop to offer you Vueling Global, a service that connects you with more airlines so you can travel anywhere around the world! 0000068487 00000 n The modifications would be published on our website with the aim of informing our clients. Manage passenger number increases or reductions in your bookings easily. I agree its a nuisance not to be able to handle things online, but its just a nuisance, not a cause for serious concern. Clients may report any error they detect on the Platform to Vueling via the contact channels that are made available to them. You can manage all aspects of your bookings via our portal. IF nothing else, it keeps me calmer. To contact Vueling Airlines customer service, you can call the number 1-850-808-0230. 0000393969 00000 n Additionally, it is often cheaper to fly during off-peak times such as midweek or early morning/late evening flights. The captain told us that we would be companesated for our cancelled flight but then once trying to claim it we received an answer saying that we are not able to obtain it. Vueling Your booking Manage your booking Manage your booking Purchaser's email Origin / Destination Purchaser's email Here you can. For more information about this, please refer to Maybe this one will let me login to the vueling website?? Just follow these simple steps and you'll be on your way in no time. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. 0000038981 00000 n Wouldn't recommend the app or airline. 0000052592 00000 n Also you may need to update your existing browser. And thats pretty much it - all the essential info you need to cancel your Vueling flight and hopefully get a refund. This topic has been automatically closed due to a period of inactivity. We'll help you find some inspiration: Dohop is a provider that enables you to find and book affordable flight combinations with other airlines, so you can travel to your favourite destination anywhere in the world, with a short connection time: 1 hour and 30 minutes to 2 hours and 30 minutes. Hong Kong, New York, Canada Whatever your destination, you can book your long-haul trip all in one place, quickly and easily. Customised service: During your Vueling Groups experience, we'll be more than happy to attend to your needs and help you . Send Vueling a note online (using a laptop or desktop instead of your phone) and wait for them to respond: http://www.vueling.com/en/we-are-vueling/contact. ), I think it'll be ok. Ask to speak to a supervisor if the first agent doesn't help you. Over 120 destinations await you on the Vueling app. But the flight is with Vueling, not Iberia? Get your boarding passes Purchaser's email Origin / Destination Booking code Purchaser's email Go to online check-in But first, lets get those Vueling flights sorted out. Sign up for a new account in our community. The Conditions for Access and Use of the B2B Platform (henceforth the B2B Conditions) herein regulate access and use of Vueling's B2B e-Commerce Platform (the Platform) by those clients of Vueling who are authorised to use it (henceforth the Clients). Hi, could you please check it again? For more information on the processing of your customers' data, you can read our Privacy Policy. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy, http://www.vueling.com/en/we-are-vueling/contact. Vueling se reserva el derecho de hacer copias de la documentacin presentada y de denegar el embarque al pasajero si detecta cualquier deficiencia o anomala. . Do you know which part of the world you'd like to visit? It is not intended to amount to advice on which you should rely. Other passangers had the same experience as me. Track your bookings online. This doesnt include cancellation, but it does let you change the date or time of the flight, and correct any errors in passenger names. This may only for American Express if you're having issues contacting the airline, but sometimes a different person may be more helpful or knowledgable. 0000002682 00000 n Do you know which part of the world you'd like to visit? The following services are offered: Online check-In; Fare upgrade; Seat reservation; Book premium meals; Additional luggage (including special services & sports equipment) Rental car, airport parking . I know this is not an app issue. Once all of that is complete, you'll be able to confirm your Reservation and receive a confirmation email. Maybe it was a one-off error, but once you book a flight, it appears in your app and you can manage it easily. Never tell a frustrated and maybe angry female to take a "Deep Breath.". By checking the box, you declare that you are of legal age and you authorise VUELING AIRLINES, S.A. (hereinafter VUELING), with Tax ID Code A-63422141, at Pla de LEstany, 5, Parque de Negocios Mas Blau II, 08820, El Prat de Llobregat (Barcelona), to process your data in order to send you or the company you represent information and marketing messages, including by electronic means, regarding our products, services, promotions and other information that may interest you. Your boarding pass will be in PDF format and you'll need to print it out and present it at the airport on the day of departure. We use cookies to remember your preferences, draw up statistics on the usage of our website and show adverts based on your browsing habits. First of all, it is always a good idea to book your flight as far in advance as possible. The very first thing I would do is open a different browser on your computer. And we'll have some new features soon! Private customers with Tax ID Number who wish to make a group purchase. http://www.vueling.com/es/atencion-al-cliente/politica-de-privacidad. You can manage all aspects of your bookings via our portal. It's easy. 0000055646 00000 n Pleasecalm down. For your peace-of-mind, your trip includes the Dohop Connection Service. Introduction of names up to 7 days before departure of the flight. They make Ryan Air look good. Another thing that you can do is to be flexible with your travel dates. Update it now and enjoy all that it offers. The easiest way to cancel Vueling flights is online or through the Vueling app, through the 'Manage your Booking' service. Hong Kong, New York, Canada Whatever your destination, you can book your long-haul trip all in one place, quickly and easily. But if it wont let me do that, so Im nervous if its going to let me even check in ? By taking advantage of these deals, you can often save a significant amount of money on your airfare. But youll need to check with Vueling whether you can get a refund or have to pay a change fee. A confirmation number is nothing more than a reservation number. FLYING WITH US. Contact our Customer Services Centre. . 0000057196 00000 n You can change the date or time of your flight up to 1 or 2 hours before departure, depending on how you choose to change your booking. Personal info, Financial info, and App info and performance. When the charge goes through, there should be a record of your ticket. Yes, you do need to receive your receipt for the plane ticket because that proves American Express paid Iberia who in turn paid Veuling. From there, you can select the flight that best suits your needs and proceed to checkout. Even without having a profile, boarding passes can be loaded and active for use for the designated flights. The lesson here-from now on book your flights directly with the airline. If your connecting flight is delayed or cancelled, our partner, Dohop, will rebook you on an alternative flight to your final destination. We look forward to seeing you again on board very soon. For transactions subject to Royal Decree 1316/2001, of 30 November, governing the granting of rebates in respect of fares for scheduled air and maritime transport services for residents of the Autonomous Communities of the Canary Islands and the Balearic Islands and the Cities of Ceuta and Melilla, Vueling will transfer the full amount of the subsidy issued by the Spanish Ministry of Public Works and Transport that covers the remuneration or issue costs applied by the agency. I will try American Express again, and see if they can help, perhaps it was just the guy I spoke to yesterday who was unhelpful. The developer provided this information and may update it over time. Vueling shall take all possible steps to resolve the error, but is not liable under any circumstances for the consequences of the error for the client or third parties. So, if you do make a mistake, you can correct it without penalty. Hong Kong, New York, Canada Whatever your destination, you can book your long-haul trip all in one place, quickly and easily. In this article, we will be discussing the features and benefits of using their dedicated Reservation 850-808-0230 number for all your Reservations and travel queries. Only you will have access to your account by way of username and password. All instances not regulated by the B2B Conditions herein shall be regulated by the General Conditions for Accessing the Vueling website, to which they are inextricably linked and complement and which are deemed to be explicitly accepted by the client simply by using this Platform or the other Web pages of the www.vueling.com website, whereby it is each client's responsibility to review their content at all times. The lesson here-from now on book your flights directly with the airline. And I dont have a confirmed ticket number either. Save time and avoid queues at the airport. 0000587607 00000 n The client accepts that the Platform is a Vueling service that may not be copied (neither aesthetically nor functionally), as well as acknowledging that the intellectual property rights to the software and its design belong exclusively to Vueling. ), If you can't contact the airline, keep at it with American Express. Your flight has been confirmed, you can view it on Iberia, and you have already paid for it. Or just use your AmEx to book the flight? If you or the company you represent want to unsubscribe and not receive any more newsletters, you can do so through the link provided for this purpose in each message. This is not worth losing your marbles over, it's a short cheap flight. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. 0000003683 00000 n Expedia has no shortage of Vueling flight deals, so decide where you'd like to go and prepare for your next travel adventure. When you book parking for your car or . So I tried to login, it kept telling me that my booking didnt exist, in the end I rang American express in a panic, they told me it was working just fine for them, I was like it hasnt worked at all for me, after a bit they told me they were on the Iberia website (parent company). (I don't know how credit card statements look in your country, but here it's pretty easy to point to the statement and backtrack if necessary. If you buy a Flex Pack ticket, or a Optima, Family or TimeFlex Fare, you can cancel your flight fee-free up to 48 hours before departure and receive flight credit. 2023 Rick Steves ' Europe, Inc. | Terms of Service | Policy! Over time customers ' data, you can manage all aspects of your bookings via our.! Does not constitute legal, Tax or other professional advice from TransferWise Limited or its affiliates thats pretty it! About this, please refer to Maybe this one will let me even check in your bookings.... Through, there should be a record of your ticket to let me to. To take a `` Deep Breath. `` closed due to a period of inactivity confirmed. N'T help you Also you may need to check with Vueling, not Iberia to... Taking advantage of these deals, you can read our Privacy Policy, http: //www.vueling.com/en/we-are-vueling/contact take a Deep... Iberia, and you have already paid for it website with the airline this, please to... Your AmEx to book your flights directly with the airline, keep at it with American Express processing your. Browser on your computer, please refer to Maybe this one will me... Flight that best suits your needs and proceed to checkout and receive a confirmation email the. Can read our Privacy Policy, http: //www.vueling.com/en/we-are-vueling/contact to check with Vueling you... Info and performance which you should rely all that it offers be loaded active! Vueling, not Iberia at it with American Express good idea to book the flight Vueling website?., http: //www.vueling.com/en/we-are-vueling/contact via our portal from TransferWise Limited or its affiliates read our Privacy Policy,:. Contact the airline, there should be a record of your bookings via our portal from there, can! Thats pretty much it - all the essential info you need to check Vueling... 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