I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. I hope you don't mind me posting on here since there's no longer a Mercari community that exists. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. New comments cannot be posted and votes cannot be cast. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. Please make sure that you choose the correct label so your item arrives safely to the buyer. For more information, please review additional details on the USPS website. Click here to find the nearest FedEx drop off location. So instead of paying the separate shipping on each item, they'd pay just one. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Click here to find the nearest FedEx drop off location. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. I was so annoyed that I left a review before submitting the request to Mercari. [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. '&charset='+document.charset : (document.characterSet ? Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. document.write ("&loc=" + escape(window.location)); "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? If I return and ship back the item, I'd have to pay postage anyway. Performance & security by Cloudflare. Thank you for your quick response! And he just replies ok. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Copyright 1995-2023 eBay Inc. All Rights Reserved. Sellers in Alaska and Hawaii may only ship via USPS. Thanks! She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Did you have to pay a postage fee to receive a Mercari package? I would have given 1 star but the shipping was quick and the item was in the described condition. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. 'In honor of imnotlegolas for starting this subreddit. Click here to find the nearest FedEx drop off location. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Shipping on your own for mercari can save you money depending on your package! These type of shipping surcharge will be deducted from your Mercari balance. She said next time, make sure you weigh it properly or else I won't scan it. and our document.write ("'><\/scr"+"ipt>"); This will avoid having to change the shipping label as well as incurring extra postage fees. The seller used a 4oz label for a large 3lb package! '&charset='+document.charset : (document.characterSet ? If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. Incorrect or repackaging surcharge incurred for using USPS Priority Mail box with a USPS First Class label. Im sorry that happened to you though. So $4.99 seemed reasonable for the pair of jeans that I bought so I didnt think anything of it. All packages are scanned by the applicable shipping carriers. You can search my posts here, I have quite a few examples of having sellers charge me 1lb 4.99 rate and having to eat 10-15$ to accept a package. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. All fees associated with incorrect drop off, package oversize or weight is the responsibility of the Seller. With that logic, Mercari should get the bill if theres postage due. 06:01 PM It's very straightforward and quick. I get commissions for purchases made through links in this post. 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Instagram - https://www.instagram.com/cooperthereseller/ Instagram Shop - https://www.instagram.com/acquirefireshop/ Twitter - https://twitter.com/CoopTheReseller TikTok - https://vm.tiktok.com/p3rYvB/ 'In honor of imnotlegolas for starting this subreddit. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. If a package you sent needed a postage due fee, well notify you. They also included extra fanmade photocards and stickers. "Unlike eBay, Mercari doesn't do partial refunds. Cookie Notice 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). I went into USPS today and I had my package at 10oz using my scale. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. document.write ('&cb=' + m3_r); Depends on the post office. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. Thank you for the letting me know a community for Mercari exists!! Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Be sure to only use a shipping label once to avoid any additional fees. Mercari's spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year - "It's still $4.99, the lowest in the industry," he told EcommerceBytes. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); You can also use Paypal to create shipping labels in a similar way, I will link to both below! But in practice they often hold the mail and ask recipients to pay the difference. Mercari, Inc. ( TYO: 4385) is a Japanese e-commerce company founded in 2013. ". Now, there's no doubt, Mercari is indeed a legit reseller platform. @uxkw8088 Post this on the Mercari subreddit: https://www.reddit.com/r/Mercari/. '&charset='+document.characterSet : '')); So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. The payment processing rate will remain the same at 2.9%. Lesson learned. The action you just performed triggered the security solution. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. In this video I show you how I ship on my own through for mercari! Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Be sure to only use a shipping label once to avoid any additional fees. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. if (document.context) document.write ("&context=" + escape(document.context)); if (!document.MAX_used) document.MAX_used = ','; This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. Show more Is Mercari Legitimate? If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. So be cautious and double check the item upon delivery. [CDATA[ The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Welcome to the Buying board! ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? Your IP: Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. X 8 x 4 and the shipping weight cant exceed 5 lb Mercari balance: https: //www.reddit.com/r/Mercari/ Refills. Fee, well notify you n't mind me posting on here since there 's no longer a Mercari?! I bought so I didnt see anyone complaining about overdue postage GetHuman-heidi_da & # ;... It simple to buy and sell almost anything, provided the item, I 'd have to pay it! Her if I could pay the difference because I did n't want the receiver to to... 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